Privacy Policy

Last Updated: January 15, 2026

RosCar Surin (“we”, “us”, “our”) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://roscarsurin.com/ and use our car rental aggregation services.

1. About Our Company

RosCar Surin is a car rental aggregator that works with international and local rental companies in Surin, Thailand. We are not a direct car rental service provider, but rather provide a platform for comparing and booking vehicles from various partner companies.

2. Information We Collect

2.1. Personal Information

When booking a car or using our services, we may collect the following information:

• First and last name
• Email address
• Phone number
• Driver’s license information
• Payment card data (processed through secure payment systems)
• Booking information (dates, times, vehicle type)
• Billing address

2.2. Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address
• Browser type and operating system
• Pages you visit on our site
• Time and date of visit
• Referral URL
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and confirming your bookings
• Providing information from partner rental companies
• Communicating with you regarding your booking and providing customer support
• Improving our website and services
• Sending marketing messages (with your consent)
• Preventing fraud and ensuring security
• Fulfilling legal obligations
• Analytics and statistics to improve platform performance

4. Disclosure to Third Parties

As an aggregator, we share your information with the following parties:

4.1. Partner Rental Companies

We share your personal information with the rental company you have chosen to process your booking. Each rental company has its own privacy policy, which you agree to when making a booking.

4.2. Service Providers

We may share information with third parties that provide services to us:

• Payment systems for transaction processing
• Hosting providers
• Email services
• Analytics platforms

4.3. Legal Requirements

We may disclose your information if required by law or in response to lawful requests from government authorities.

5. International Data Transfer

As we operate in Thailand and work with international partners, your data may be transferred and processed in other countries. We take appropriate measures to ensure the protection of your data in accordance with this Privacy Policy.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. You can manage cookie settings through your browser. Disabling cookies may affect site functionality.

7. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. This includes encryption, secure servers, and limited access to personal data.

However, no method of transmission over the Internet or electronic storage is absolutely secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to restrict processing
• Right to data portability
• Right to withdraw consent
• Right to object to the processing of your data

To exercise these rights, please contact us using the contact information provided below.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

10. Marketing Communications

With your consent, we may send you marketing messages about our services, special offers, and news. You can unsubscribe from such messages at any time by clicking the unsubscribe link in the email or by contacting us.

11. Links to Other Websites

Our website may contain links to third-party websites, including the websites of our partner rental companies. This Privacy Policy does not apply to such sites, and we recommend that you review their privacy policies.

12. Changes to This Privacy Policy

We may periodically update this Privacy Policy. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date. We recommend that you periodically review this page for information about any changes.

13. Children

Our services are not intended for persons under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

14. Contact Information

15. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data in accordance with it.